free shipping for domestic orders over $200

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Shipping information.

Local Pick Ups

Pick ups may take 24 hours to be ready for collection. Please email if you need it sooner.
We do not offer weekend or public holiday pick ups. 
Please do not come into the warehouse to collect your items until you have received an email from us advising that your order is ready for Pick up.
Pick up's available from 8:00am-2:00pm 
Warehouse Pick-up Location:
Unit 2, 13 Axis Court,
Burpengary, Queensland, 4505

We are located in the Industrial Business Park off of Old Gympie Road.

Domestic Orders

All orders are shipped from our HQ in Burpengary, Australia.
We aim to dispatch orders within 1-3 business days after purchase. We do not ship on weekends or Public holidays. Please allow 3-5 days for your order to be shipped during product releases.
Your order will need to be placed prior to 10am for same day dispatch.
Please note due to COVID-19 some customers may experience a 3 or 4 day delay with their delivery. We thank you for your patience.
All domestic orders are dispatched via Startrack. Please note, shipping times are in addition to dispatch times. For further information please refer to the Aus Post link provided; http://auspost.com.au/track/track.html days for regional areas.
Please refer to the Australia Post website for further information regarding delivery times.

International Orders

All orders are shipped from our HQ in Burpengary, Australia.
We aim to dispatch orders within 1-3 business days after purchase. We do not ship on weekends or Public holidays. Please allow 3-5 days for your order to be shipped during product releases.
Your order will need to be placed prior to 10am for same day dispatch.
Please note due to COVID-19 some customers may experience a 3 or 4 day delay with their delivery. We thank you for your patience.
Please note, CUVR does not ship to all countries and we highly recommend using a business address for delivery.
International orders are dispatched using DHL Express or Australia Post you can find transit times here 

All products are sold on a Delivery Duty unpaid basis. The recipient may have to pay import duty or a formal customs entry fee prior to or on receipt. Additional taxes, fees or levies may apply according to local legislation and customers are required to check these details before placing any orders for international shipping. Please note, many countries have specific import restrictions on certain products or materials and it is the responsibility of the customer to check local customs regulations before placing an order for shipping outside Australia.

 CUVR does not offer any assistance in this process.

Return to Sender

It is the sole responsibility of the customer to enter their correct address, as well as collecting their parcel from the collection point, if applicable. 
CUVR are not liable for any information entered incorrectly in the checkout, which is a secure environment.If the parcel is unable to be delivered due to the customer's error and therefore returned to sender (RTS), CUVR will contact the customer with options for re-shipment at the buyers expense. 

Missing Parcels

Once items have been shipped, they become the property and responsibility of the purchaser. If a product is misplaced, it is the purchaser’s responsibility to liaise with the Australia Post or DHL.

Replacements or refunds will not be given for products missing in transit.

Countries we ship to.

United States
United Kingdom
Taiwan 
Europe
New Zealand
UAE
Canada
Japan
Singapore
Hong Kong
China
Mexico